Meet Our Sales Merchandiser: David

Hello, everyone.  My name is David.  I have been a foreign trade merchandiser for many years. It is my honor to share some experiences with the new merchandiser or those who are about to join this position.

To become a qualified foreign trade merchandiser, you must be familiar with the basic process of import and export business; mastering the laws and regulations related to international trade at home and abroad, industry standards, and to be familiar with the basic knowledge of shipping, land, air, and warehousing logistics.  As well as understanding the basic knowledge of inspection declaration, and customs declaration and having a certain reading and writing ability in English!

In addition to the above basic knowledge, knowing the following points is also crucial.  First, you must have good communication skills and do a good job of internal and external communication.  Second, you must have a good ability to respond quickly and correctly to deal with emergencies and unexpected events.  Third, the product expertise must be solid, only by fully understanding the production process can problems be discovered in time and the factory is required to make improvements.  Therefore, the customers and factory will be convinced of the feedback information.  Finally, be careful and have a strong sense of service!

In daily work, customers, factories, and colleagues should promptly report the difficulties and problems encountered in order, to detect and treat the problem early to avoid the follow-up work which causes bigger trouble.  Also, try to squeeze a certain amount of time to suppliers to have a look.  You can fully understand the production process, level quality management, raw material changes, and other information of the products of the cooperating suppliers, and you can also establish a better relationship with the suppliers.  Interpersonal relationships will solve guest complaints, quality, craftsmanship, and other issues more calmy and effectively.

Practice is the only certain for testing truth.  It is the most meaningful to integrate what you have learned into actual combat.  I will continue to improve myself in the next work and create higher value for the company!