The “Major Client Real‑World Sand Table ‘Seven-Star Sword’ Operation Training” by CNACC formally commenced

In the morning, the “Major Client Real‑World Sand Table ‘Seven-Star Sword’ Operation Training” by CNACC formally commenced. Chairman Li Li, HR Manager Zhou Yunya, general managers from each business unit, and special guest and hands-on HR expert Sun Xiao all gathered together. With practical empowerment at its core, they jointly kicked off this training focused on upgrading large-client operations capability.

In an increasingly complex and volatile market environment, a major-client strategy is the key lever for a company to break through, and it’s the iterative development of talent capabilities that forms the real breakthrough.

CNACC has always regarded the “talent supply chain” as a strategic-level asset. This “Seven‑Star Sword” initiative is no ordinary training. It’s a capabilities revolution that “comes from real-world practice, and returns to real-world practice.”

The entire training is captained by seasoned HR and marketing practitioner Sun Xiao. Using a “butcher‑style” diagnostic mindset, it directly targets current business pain points:

• How to upgrade from “24‑hour response” to a systematic, rule‑driven customer service model?

• How to transform supply‑chain mastery and customer‑relationship maintenance techniques into reproducible standard actions?

• How to help a Gen‑Z team rapidly grow in a high‑pressure market environment and identify new growth points for orders

The “Seven‑Star Sword” operation will proceed in three phases: “scenario modeling → experience extraction → standard solidification”- that every business action has a method, and every decision has a rationale.

General managers from each business unit said they would use this training as a catalyst, aligning team capabilities deeply with business goals, forming a “tactical loop” in areas like customer-relationship breakthroughs and supply‑chain efficiency improvements.

Starting today, the “Seven‑Star Sword” operation will advance in stages: July will focus on refining client communication and teamwork capabilities; August will delve into quotation strategies and market forecasting skills; September will tackle supply‑chain integration and product development... ultimately establishing a capability system covering the entire life cycle of major clients.

After all, the essence of market competition is a competition in problem-solving ability.

上午，中工美“大客户实战沙盘‘七星剑’行动培训”正式启动。董事长李锂、人力资源部经理周云雅、各事业中心总经理及特邀人力资源综合实战专家孙晓齐聚一堂，以实战赋能为核心，共同拉开这场聚焦大客户运营能力升级的培训大幕。

在复杂多变的市场环境中，大客户战略是企业突围的核心抓手，而人才能力的迭代，正是破局的关键。

中工美始终将“人才供应链”视为战略级资产，此次“七星剑”行动绝非普通培训，而是一场“从实战中来，到实战中去”的能力革命。

本次培训由资深人力资源与营销实战专家孙晓全程掌舵。以 “庖丁解牛” 式的拆解思维，直击当前业务痛点：

如何从 “24 小时响应” 升级为客户服务的系统性规律？

如何将供应链掌控力、客情维系技巧转化为可复制的标准动作？

如何让 00 后团队在高压市场中快速成长，找到新订单增长点？

“七星剑”行动将通过“场景建模—经验萃取—标准固化”三阶段，让每个业务动作有方法、每个决策有依据。

各事业中心总经理纷纷表示，将以此次培训为契机，推动团队能力与业务目标深度咬合，在客户关系突破、供应链效率提升等领域形成 “打法闭环”。

从今日起，“七星剑”行动将分阶段推进：7 月聚焦客户沟通与团队协作能力打磨，8 月深耕报价策略与市场预判技巧，9 月攻坚供应链整合与产品开发…… 最终形成覆盖大客户全生命周期的能力体系。

市场的竞争，本质是解决问题能力的竞争。